WE RESPECT YOUR RIGHT TO FINANCIAL PRIVACY
We are committed to protecting your
financial privacy. Whether you are an
existing customer of the Bank and/or its affiliated companies, or you are
considering a relationship with us, you have an interest in knowing how we
collect, retain and use information gathered about you and your relationship
with us.
Information is gathered for the purposes of
serving your financial needs, administering account relationships and providing
information about financial products, services and other opportunities that may
interest you. Such information may
be obtained from applications or other forms completed by you, consumer
reporting agencies, our affiliates, etc.
This information is referred to as nonpublic personal information.
To assure the continued privacy and
confidentiality of your nonpublic personal information, Cooperative Bank
observes the following procedures regarding information sharing:
SHARING INFORMATION WITH OUR AFFILIATES
Federal law allows disclosure of nonpublic
personal information to our affiliates (listed below). Here are the kinds of information that
may be shared: name, address, account balances, account activity, types of
accounts, deposit history and telephone number.
No
nonpublic personal information will be shared with any party except as
permitted by law.
AFFILIATES
OF THE COOPERATIVE FAMILY INCLUDE:
Cooperative
Bankshares, Inc.
Cooperative
Bank
Lumina
Mortgage
Cooperative
Bankshares Capital Trust I
JOINT MARKETING – AUTHORIZED SHARING
In order to provide you with information
about additional products and services, we may share nonpublic personal
information with other institutions we have joint marketing agreements
with. This information may include
name, address and transaction information, (such as types of accounts and
account balances). Examples of
these institutions would include:
securities broker-dealers, insurance agents, credit card companies, etc.
Information
will only be shared as permitted by law.
SHARING INFORMATION WITH NON-AFFILIATED THIRD PARTIES
Federal law also allows us to share
nonpublic personal information with non-affiliated third parties such as
securities broker-dealers, insurance agents and/or credit card companies. Your name, address, account activity,
types of accounts, deposit history and payment history may be shared.
You
may request that this information not be shared with non-affiliated third
parties. Please refer to our
Opt-Out Procedures and Request form at the end of this policy.
FORMER CUSTOMERS
We do not share nonpublic personal
information of former customers.
OUR COMMITMENT – SECURITY STANDARDS
We have security standards and procedures
in place to help us protect you from unauthorized access and/or disclosure of
your confidential information. Our employees are trained regarding issues of
privacy, information security and their obligation to protect your privacy. We
pledge that we will protect the information you have entrusted to us.
We will provide you with a notice of our
Consumer Privacy Policy on an annual basis for as long as you maintain your
account relationship with us. This
policy may change from time to time, but you can always review our current
policy by writing to us or visiting our web site at www.coop-bank.com.
SAFEGUARD
YOUR INFORMATION
We encourage you to protect your social
security and/or tax identification numbers, account numbers, statements, PIN
and Access24 numbers. Never
disclose confidential information, unless required to do so in the normal
process of business and only to those who have a valid need for the
information.
OPT-OUT PROCEDURES
Responsible use of information benefits our
customers, both by protecting you and by enabling us to provide customized
financial products and services to meet your needs. You may ask us not to share information
about you with non-affiliated third party business parties for marketing
purposes. By selecting to Opt-Out,
you make the decision that you do not want to receive periodic mailings and/or
telephone calls from selected, reputable third-party companies with whom
Cooperative Bank does business.
If
you prefer that we not share your information with third parties, please
complete, detach and return the Opt-Out Request form so that we may process
your request. Please allow 30 days
from receipt of this Opt-Out Request for it to become effective.
Note: If you have
previously submitted an Opt-Out Request, you DO NOT need to complete another
one.